Privacy policy

NUVEN is a South African brand run by its founder, Hugo Drummond, who is the responsible party and Information Officer for this website. You can reach us at hello@nuven.co.za.

When you join the waitlist or sign up for updates, we collect your email address, the plan you looked at, whether you ticked the box to receive launch offers, your answer to our price question if you give one, the page you signed up on, and the campaign details in the link you arrived from (UTM tags).

Like most websites, our hosting provider also records basic technical information such as your IP address and browser type to keep the site running and secure.

To email you when NUVEN is back in stock, which is what you asked for when you joined the waitlist.

To send you launch news and offers, but only if you ticked the box to say yes.

To understand demand and pricing before we launch, using the plan you chose and your answer to our price question.

To measure how well our adverts work. If we add advertising tools such as the Meta Pixel, we will update this policy and, where required, ask for your consent first.

We never sell your information. We share it only with the service providers that help us run NUVEN: Vercel, which hosts this website, and Supabase, which stores the waitlist. Both are bound to keep it secure and use it only to provide their service to us.

Supabase stores the waitlist on servers in the United Kingdom, a country with data protection laws comparable to POPIA.

We keep your details until you unsubscribe or ask us to delete them. If NUVEN does not launch, we will delete the waitlist within 12 months.

You can ask to see the information we hold about you, ask us to correct or delete it, or object to us using it. You can unsubscribe from our emails at any time using the link in every email or by writing to hello@nuven.co.za.

If you are unhappy with how we have handled your information, you can complain to the Information Regulator of South Africa at inforegulator.org.za.

Your information is sent over an encrypted connection and stored in a database that only NUVEN can access.